Independent Customer Services Committee Member

Meeting location: Chester
Remuneration: £3,300 plus expenses
Closing Date: 9am Monday 17 August 2026

Muir is an ambitious, values‑led housing association with a proud history of helping people maximise their quality of life. Today, we own and manage nearly 6,000 homes across England and are committed to delivering excellent services, investing in our homes and communities, and putting customers at the heart of everything we do.

It’s an exciting and interesting time to join us as we develop our next Corporate Strategy, 2027 to 2030; a strategy that will ensure we can respond positively to the challenges that face the sector, deliver more new homes and place us well to deliver for our customers - genuinely making a difference to people’s lives.

For our new Independent Customer Services Committee Member role, we’re seeking someone with professional expertise in customer service or customer experience who can bring an independent perspective and help ensure customer voice continues to shape our services. Non‑executive experience is preferred for this position.

Key terms and conditions

• The time commitment is approximately6 days for the Independent Committee Member.
• Committee Meetings are usually held face to face at our head office in Chester on a Thursday morning.
• Remuneration and expenses: Independent Committee Member £3,300 plus expenses.

Further information

For further information about theseopportunitiespleasevisit: our recruitment page at Altair Ltd and download the recruitment pack, here.

If, having read the recruitment pack you would like aninformal and confidential discussion, please arrange a call with our recruitment partner, Sioned Hughes, Head of Recruitment at Altair Ltd by emailing

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