Insights & Research Lead — Hybrid, 13-Month FTC

ENGIE UK is seeking an Insights & Research Lead for a 13-month FTC maternity cover at our Leeds office. You will shape how ENGIE Energy Supply UK listens, learns, and acts, impacting strategic decisions, customer experience, and business growth.

You will lead end-to-end insight projects, design annual research programmes, own key metrics like NPS and CSAT, and manage a Brand Tracker to guide executive-level branding and competitive positioning.

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