Installation Technician

We areseekinga practical,reliableand technically capable Installation Technician to support the delivery,installationand commissioning of Air Traffic Control simulator systems at customer sites in the UK and overseas.

Whilst this role will be based at our offices in Bournemouth it will involve extensive travel.

The role covers a broad range of delivery activities, from supporting bids and preparing equipment through to building, installation, configuration, testing,troubleshootingand customer handover.

It would suit a Deskside Support, FieldServiceor IT Infrastructure professional looking to develop within the aviation simulation sector.

Key Duties include:

• Delivery, installation,building,configurationand testing of simulators to customer sites
• Site visits to assess the viability of installs
• Creationoftechnicaldocuments forbids
• Creation of installation documentation
• Preparation of equipment orders
• Configuringhardware and software
• Shipping of completedsimulators
• Troubleshooting

• Liaisingwith Project Managers to ensurekey milestones are met

• Experience of installing and setting up computer hardware, networks, domain accounts, and of troubleshooting and rectifying user and hardware issues.
• Proficiencywith Windows Operating Systems – both desktop (Windows11) and server (Server 2022/2025including roles).
• Understanding of the configuration and operation of server and networking infrastructure.
• Good understanding of hardware and software specifications.
• Strongproblem-solvingskills.
• Good written and presentation skills.
• Excellent verbal communication skills with the ability to supportcustomersof varying levels ofproficiency.
• Ability to travel tocustomer sites within the UK and overseas.
• Valid driving licenseand passport.
• Able to undertakemanual handing tasksand working in operational environments.

Education & Experience:

• A good standard of educationrelated toIT and experience in an IT-based environment.
• Experience and understanding of ITfault finding, includingnetworking
• IT professional qualification (desirablenotessential).
• Custom Installation (CI) professional qualification (desirablenotessential).
• Experience and understanding of CI issues, knowledge of LAN and Mains backbone specifications(desirable notrequired).
• Experience in a customer-facing role.

• Electric vehicle lease scheme
• Cycle to work scheme
• Discounted shopping
• Health care cash back scheme
• Discount on local gym membership
• Free bakery goods on a Friday to thank you for your week
• Free fruit every day
• Subsidised snacks – proceeds to charity
• Discounted access to financial advisor
• Contributory Pension Scheme
• 25 days holiday plus your birthday off
• Life Assurance 4 x salary
• Long service awards
• Free car parking
• Recruitment referral scheme

Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law

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