Insurance Account Manager

Brook Street Recruitment is delighted to be partnering with a leading global insurance brokerage to recruit an experienced Insurance Account Manager for their growing Belfast team. Our client is one of the world's largest and most respected insurance brokers, renowned for delivering exceptional client service and tailored risk solutions. With a strong local presence in Belfast and the backing of a global network, they offer the perfect blend of collaboration, expertise, and career opportunity. The Role As an Insurance Account Manager, you will take ownership of a portfolio of commercial clients, focusing on both growth and retention. You will play a pivotal role in delivering strategic insurance advice and building long-term, trusted relationships. You will be supported by a highly experienced team including Account Managers, a New Business Broker, Contact Manager and a dedicated Claims Team - enabling you to focus on what you do best: advising clients and driving business forward. Responsibilities will include: Place all types of commercial risks within the market. Provide expert and prompt advice to clients regarding their insurance needs Liaise as appropriate with insurer partners. Maintain the highest quality of customer service levels by prompt, customer-focused, professional servicing of client accounts by efficient Mid-Term-Adjustments and customer queries. File Management - ensure individual client cases are completed promptly, effectively, accurately and fully. Ensure client confidentiality is maintained and protected at all costs. Comply with all company policies and procedures. Criteria Experience with insurance account handling experience within the corporate or commercial sector Experience dealing with technical insurance issues Experience dealing with a diverse client base on risks of various sizes and complexity Excellent communication and interpersonal skills, able to communicate with people at all levels using a variety of communication channels CII qualified (or working towards exams) Benefits Competitive salary (dependent on experience) The opportunity to join a globally respected brokerage with genuine career progression A collaborative and supportive team environment Exposure to complex and interesting commercial risks If you are an ambitious insurance professional looking to take the next step in your career with a market-leading organisation, we would love to hear from you. Please submit your CV via the apply link or contact Colleen Farquharson at Brook Street Recruitment for a confidential discussion.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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