Insurance Claims Assessor

About the Role

Our client is seeking a proactive and detail-oriented Insurance Claims Assessor to join their dedicated team in Wolverhampton . This role is essential for evaluating insurance claims, determining coverage, and facilitating the settlement process for policyholders. You will engage directly with claimants, gather necessary documentation, and make informed decisions based on policy terms and investigation findings. This position requires a strong understanding of insurance principles and excellent interpersonal skills, making it ideal for individuals committed to providing fair and efficient claims services in a face-to-face office environment.

Key Responsibilities

• Receive, record, and assess insurance claims submitted by policyholders.
• Verify policy coverage and investigate the circumstances surrounding each claim.
• Communicate effectively with claimants, witnesses, and relevant third parties to gather information.
• Determine liability and calculate appropriate settlement amounts based on policy terms and evidence.
• Prepare detailed claim reports and maintain accurate case files.
• Ensure all claims handling activities comply with regulatory standards and company procedures.

Requirements

• Previous experience in insurance claims assessment or a related role.
• Solid understanding of insurance policies and claims handling procedures.
• Strong investigative, analytical, and problem-solving abilities.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in claims processing software and general office applications.

Benefits

• Competitive salary reflecting your expertise and experience.
• A structured and supportive office-based working environment in Wolverhampton .
• Comprehensive health and dental insurance plans.
• Generous holiday entitlement and company pension scheme.
• Opportunities for professional growth and certifications within the insurance sector.