Insurance Customer Care Specialist — Flexible Hours

Tesco Insurance in Newcastle is seeking a Customer Service Representative (Longbenton) to help customers manage home and motor policies. You’ll handle policy changes, renewals, and support vulnerable customers in a busy team, with a focus on empathy and service.

You’ll train onsite at Longbenton before moving to a hybrid pattern, with flexible working options after training. The role includes handling calls and promoting digital self-serve channels, in a company offering strong benefits and

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