Insurance Manager (Commercial Insurance)

Lead. Develop. Grow.

Location: Jack Dash House, E14 9YQ, London (Office-based)
Company: Trevellyan Insurance
Position: Full-Time | Leadership Opportunity

About Trevellyan Services

At Trevellyan Services Ltd, we are building and growing a high-performance commercial insurance division focused on delivering exceptional client outcomes, sustainable growth, and industry-leading service standards. We are looking for an experienced, driven, and commercially minded Insurance Manager to lead our brokerage team, develop talent, strengthen insurer relationships, and drive business performance.

This is an opportunity for a proven insurance professional to take ownership of a growing department and make a significant impact on both team success and business growth.

The Opportunity

As our Insurance Manager , you will be responsible for leading and developing a team of brokers while ensuring outstanding service delivery across new business, renewals, compliance, and client retention.

You will play a pivotal role in driving revenue growth, improving operational processes, mentoring future talent, and ensuring the highest standards of FCA compliance and client care are maintained across the business.

Key Responsibilities

Leadership & Team Development

• Lead, coach, and mentor a team of commercial insurance brokers.
• Design and deliver structured training programmes for junior brokers.
• Conduct regular one-to-one performance reviews and development meetings.
• Foster a high-performance culture focused on accountability, professionalism, and results.
• Support brokers and apprentices in securing and placing complex risks.

Business Growth & Revenue Performance

• Drive achievement of monthly new business income targets.
• Maximise renewal retention and customer lifetime value.
• Monitor team KPIs and implement strategies to improve performance.
• Identify and develop new insurer partnerships and agency opportunities.
• Build strong relationships with clients, insurers, and key stakeholders.

Operational Excellence

• Review and enhance fact-find processes and operational procedures.
• Ensure accurate record keeping and system management.
• Produce daily, weekly, and monthly performance reports.
• Conduct quality audits and monitor FCA compliance standards.
• Oversee the effective use of multiple insurance software platforms.

Client & Insurer Relationship Management

• Ensure clients fully understand their insurance policies and cover options.
• Provide expert advice and recommendations on policy suitability.
• Attend internal and external meetings with insurers and key clients.
• Support both new business and renewal client visits when required.

What We’re Looking For

Essential Experience

• Minimum 6 years’ experience within Commercial Insurance Brokerage and Management.
• Strong understanding of commercial insurance markets and products.
• Proven track record of leading successful insurance teams.
• Experience managing new business, renewals, retention, and client servicing functions.
• Strong knowledge of FCA regulations and compliance requirements.

Skills & Attributes

• Outstanding leadership, coaching, and mentoring abilities.
• Excellent negotiation and objection-handling skills.
• Strong commercial awareness and target-driven mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• Exceptional communication and relationship-building skills.
• Strong organisational and diary management capabilities.
• High attention to detail and commitment to quality.
• Proactive problem solver with a positive, solutions-focused attitude.
• Confident working with insurers, clients, and senior stakeholders.

Qualifications

• Chartered Insurance Institute (CII) qualification preferred.
• Strong Microsoft Office skills, particularly Excel and Word.

Why Join Trevellyan Services?

• Lead and shape a growing commercial insurance division
• Genuine opportunity to influence business strategy and performance
• Work alongside ambitious and experienced industry professionals
• Build and develop the next generation of insurance talent
• Competitive salary and performance-based incentives
• Career progression within a growing organization

The Ideal Candidate

You are a highly motivated insurance professional who thrives on developing people, exceeding targets, and delivering exceptional client outcomes. You lead from the front, inspire those around you, and possess the commercial acumen to drive both team and business success.

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