Insurance Policy Administrator

About the Role

Our client is seeking an organized and customer-oriented Insurance Policy Administrator to join their team in Liverpool . This hybrid role offers a dynamic work environment where you will manage the day-to-day administration of insurance policies. You will be responsible for processing policy renewals, endorsements, and cancellations, ensuring accuracy and compliance. Your role is vital in supporting the sales and underwriting teams, ensuring a seamless experience for policyholders. This position is ideal for someone looking to build a career in the Merseyside insurance industry with a company that values its employees and offers a flexible working arrangement.

Key Responsibilities

• Process new policy applications, renewals, endorsements, and cancellations accurately and efficiently.
• Maintain policy records and databases, ensuring data integrity and compliance with regulations.
• Respond to policyholder and broker inquiries regarding coverage, billing, and policy changes.
• Liaise with underwriting and sales teams to resolve policy-related issues and provide necessary information.
• Assist in the preparation of policy documents and other related correspondence.

Requirements

• Previous experience in an administrative role, preferably within the insurance sector .
• Strong understanding of insurance policy administration processes.
• Excellent attention to detail and accuracy in data entry and record-keeping.
• Proficient in using administrative software and comfortable learning new systems.
• Good communication and customer service skills, suitable for a hybrid work environment.

Benefits

• Competitive salary and regular performance reviews.
• Hybrid work model allowing for a mix of office and remote working.
• Comprehensive health and dental insurance coverage.
• Opportunities for training and career development within the insurance field .
• A friendly and collaborative team atmosphere.