Insurance Policy Administrator

About the Role

Our client is seeking a meticulous and organized Insurance Policy Administrator to join their busy team in Belfast . This role is essential for the smooth operation of the policy administration department, ensuring that all policy documentation is accurate, up-to-date, and efficiently managed. You will be responsible for processing policy changes, renewals, and new business applications, providing excellent support to both internal teams and external clients. This is a great opportunity for an individual with strong administrative skills and a keen eye for detail to contribute to a well-established insurance provider in Northern Ireland .

Key Responsibilities

• Process new insurance policy applications, renewals, and endorsements accurately and efficiently.
• Manage policy documentation, ensuring all records are maintained meticulously in the company database.
• Respond to queries from policyholders, brokers, and internal departments regarding policy details and administration.
• Assist with the preparation of policy documents, schedules, and renewal invitations.
• Identify and resolve discrepancies or issues related to policy administration in a timely manner.
• Support the wider administration team with ad-hoc tasks and projects as required.

Requirements

• Previous experience in an administrative role, preferably within the insurance industry or a regulated environment.
• Proficiency in using database systems and standard office software (e.g., Microsoft Office Suite).
• Excellent organizational skills and a strong ability to manage multiple tasks simultaneously.
• High level of accuracy and attention to detail in all aspects of work.
• Strong written and verbal communication skills.
• Commitment to providing exceptional customer service and supporting the team in Belfast .

Benefits

• Competitive starting salary with regular reviews.
• Comprehensive benefits package including health and dental coverage.
• Contributory pension scheme.
• Opportunities for training and development within the insurance administration field.
• A supportive and team-oriented work environment.