Insurance Policy Administrator

About the Role

Our client is seeking an organized and diligent Insurance Policy Administrator to join their team in Edinburgh . This role is crucial for the smooth operation of their policy administration services, ensuring accuracy and efficiency in managing customer policies. You will be responsible for the day-to-day administrative tasks related to policy issuance, endorsements, renewals, and cancellations. This hybrid position allows for a balanced approach to work, combining office-based collaboration in Edinburgh with the flexibility of remote work. The ideal candidate will possess excellent administrative skills and a commitment to maintaining high standards of service for policyholders.

Key Responsibilities

• Process new insurance policy applications, endorsements, and renewals accurately and efficiently.
• Verify policy information and ensure compliance with company standards and regulatory requirements.
• Handle policy cancellations and midterm adjustments as per client requests and company procedures.
• Respond to internal and external inquiries regarding policy details and administrative processes.
• Maintain organized and up-to-date policyholder records in the administration system.
• Liaise with underwriting and claims departments to resolve policy-related queries.

Requirements

• Previous experience in insurance policy administration or a similar administrative role.
• Proficiency in using insurance administration software and standard office productivity tools.
• Strong attention to detail and accuracy in data entry and record-keeping.
• Excellent organizational and time management skills.
• Good communication and interpersonal abilities.
• Ability to work effectively both independently and as part of a hybrid team .

Benefits

• Competitive salary and benefits package.
• Access to a flexible hybrid work model .
• Generous holiday allowance.
• Pension scheme contributions.
• Training and development opportunities within the insurance sector.