Insurance Policy Administrator

About the Role

Our client is seeking a diligent and organized Insurance Policy Administrator to manage and maintain insurance policies within their Belfast office. This role is crucial for ensuring the smooth operation of policy administration, from issuance to renewal and amendments. You will be the point of contact for policyholder queries, working closely with sales and claims departments to ensure accuracy and efficiency. The ideal candidate possesses strong administrative skills and a keen eye for detail, thriving in a structured office environment where precision and customer satisfaction are paramount.

Key Responsibilities

• Process new insurance policy applications, renewals, and endorsements accurately.
• Maintain policyholder records in the company database, ensuring data integrity.
• Respond to policyholder inquiries via phone and email, providing clear and concise information.
• Liaise with sales teams and underwriters to resolve policy-related issues.
• Assist with the preparation of policy documents and statements.
• Ensure compliance with all relevant insurance regulations and company policies.

Requirements

• Previous experience in an administrative role, preferably within the insurance sector.
• Proficiency in using administrative software and databases.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy in data entry.
• Good communication and customer service skills.
• Ability to work effectively as part of a team in a busy office environment.

Benefits

• Competitive starting salary.
• Stable, office-based role in a central Belfast location.
• Comprehensive benefits package, including health and dental insurance.
• Opportunities for training and development in insurance administration.
• Contributory pension scheme.