Interim Workplace & Culture Manager

Workplace & Culture Manager

Location: London
Contract Type: Fixed-term contract (12 months, maternity cover)
Work Arrangement: On-site
Start Date: October 2026 (target)

What You'll Do

Workplace Operations

• Oversee the day-to-day operational running of all UK office locations, ensuring all sites are safe, functional, well-maintained, and consistently presented to a high standard
• Manage relationships with building management, facilities vendors, and service providers (cleaning, catering, security, maintenance, etc.)
• Maintains office supply stock (takes inventory, orders supply, and handles delivery) and manages local budget for orders
• Maintains office equipment (phones, copiers, coffee machine, etc). Schedules maintenance as needed
• Ensure compliance with health & safety regulations, conducting regular audits and maintaining up-to-date documentation across all sites
• Acts as the main point of contact for on-site employees on all office related matters, including providing concierge level service for all visiting executives and clients
• Maintains local office alarm, building, and parking access controls
• Acts as local office fire warden (attend annual building training, maintain fire drill checklist, lead annual fire drill, etc.)
• Follows proper billing protocol to process monthly expense report
• Provides support for the Workplace ticketing system
• Manages UK sundry and social budgets, tracking spend and identifying cost efficiencies

Employee Experience & Culture

• Design and deliver a consistent, engaging employee experience across all office locations — from onboarding to everyday moments that matter
• Lead the planning and execution of company-wide and office-specific events, including all-hands, team socials, seasonal celebrations, milestone recognition, and community initiatives
• Champion the company's values and culture, developing programs and initiatives that bring them to life in a meaningful and authentic way
• Manage internal and external client meetings (conference room setup, catering, clean-up)
• Partner with People Team, Internal Comms, and leadership to align culture initiatives with broader business goals and people strategy

Efficiency & Process Improvement

• Continuously review and improve workplace and operational processes to drive efficiency, reduce friction, and enhance the employee experience
• Develop and maintain clear SOPs and playbooks for all core workplace and culture operations, ensuring consistency across sites
• Lead or contribute to cross-functional projects that improve how the business operates day-to-day

Travel Management

• Act as the primary point of contact for travel tools and transportation booking enquirers, ensuring cost-efficient and employee-friendly solutions
• Manage ground transportation booking as needed
• Support employees with travel queries, escalations, and complex itineraries as needed
• Keep abreast of travel risk and duty of care obligations, ensuring the company meets its responsibilities for employee safety while travelling

About You

• Around 5 years of experience in a workplace, office management, people operations, or culture-focused role, ideally within a multi-site environment
• Proven track record of managing office portfolios and delivering high-quality employee experiences at scale
• A natural people-person with strong interpersonal skills and the ability to build trusted relationships at all levels of the business
• Highly organised with exceptional attention to detail and the ability to juggle multiple priorities simultaneously
• Strong written and verbal communication skills, with the ability to engage and influence stakeholders across the business
• Commercially minded, with experience managing budgets and vendor negotiations
• Experience with workplace technology and ticketing systems
• Knowledge of health & safety, ESG, and CSR best practices is desirable

What We Can Offer

• Up to 7% pension contribution
• Life insurance, income protection, and private medical insurance
• Flexible hybrid working arrangements, with the option to work from anywhere across the globe two weeks each year
• 25 days of annual leave plus two personal well-being days
• Gifted end-of-year holidays and early Summer Friday finish in June, July, and August
• Free counselling through employee assistance program and personalized health support
• Enhanced maternity, paternity, family leave, and fertility policies with on-demand support from Peppy partner
• Continuous professional development opportunities with on-demand training and global mobility opportunities

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