Intermediate DevOps Engineer

For more than 20 years Global Relay has set the standard and trends in compliant communications with our multi-award winning unified communications, data capture, and data analysis platform. We securely capture and manage the world’s communications data and give its owners greater control and visibility to drive value and ensure compliance with the regulatory requirements of a large variety of industries and authorities.

We offer competitive compensation and benefits and all the other typical things you expect, but we are not your typical company. Global Relay is a career-making company. It is a place for big ideas, new challenges, and cutting-edge innovation. It is a place where you can make an impact.

Your Role:

As a Global Relay Senior DevOps engineer you will be integrated within software engineering teams to design, implement and support automated, scalable solutions to ensure reliable, secure and high-quality code is built and smoothly deployed into multiple environments from the build pipeline all the way through to production. Your contribution will have an immediate impact of enabling efficient delivery of world leading software to our customers. The role involves cross-team collaboration; you will be working closely with members of your own team as well as other development teams and key stakeholders to ensure seamless delivery of software.

Your Job:

Given the varied nature of the role, your time will be split working across the following areas:

• Automation : Designing, enhancing and implementing reusable CI (Continuous Integration)&CD (Continuous Delivery) solutions using industry best current practices.
• Operations : Monitoring and ensuring smooth operation of production and test environments by building dynamic dashboards and alerting rulesets
• Mentoring : Developing junior/intermediate DevOps engineers to maximise their potential and impact
• Collaboration and Sharing : Collaborating with cross functional teams and finding opportunities to automate their requirements early in the development lifecycle. Sharing your knowledge and solutions within the DevOps community to maximise efficiencies and standardisation.
• Service Reliability : Troubleshooting and problem solving by reviewing dashboards and logs to resolve issues and putting in solutions to stop them from reoccurring.
• Deployments: Writing and running deployment automation tools using helm, ansible, or other configuration management systems

Some of the technologies that you will interact with include:

• Containerisation and virtualisation: Docker, Kubernetes/OpenShift, VMWare
• Build and deployment automation: Jenkins, Git, Bitbucket, Maven, Helm
• Instrumentation and monitoring: Splunk, Prometheus, Grafana, Elk)
• Languages and frameworks: Bash, Java, Groovy, Go, Python, React
• Big data technologies: Cassandra, ArangoDB, Hadoop, Kafka, MongoDB, minIO

About You:

You have an automation-first mindset. You enjoy sharing your knowledge and have a thirst for expanding your own technical horizons. You are able to work under pressure and you are a keen problem solver with a drive for finding efficient solutions to challenging problems.

• Minimum of 4 years experience applying DevOps practices and implementing solutions using :
• Python, Java, shell scripting
• CI/CD tools such as Jenkins, Bamboo, GitLabCI, CircleCI, TravisCI
• Experience using container and container platform technologies such as Docker and Kubernetes
• Experience in mentoring and supporting other DevOps engineers
• Experience working in a microservice-oriented environment
• Experience in an operational environment with a solid understanding of distributed systems and troubleshooting network-related issues
• Experience of applying security practices within the software development lifecycle
• Excellent understanding of software delivery practices such as Git branching models and configuration management
• Experience working with Configuration Management tools such as Ansible, Helm, Puppet
• Excellent knowledge of build tools such as Maven/Gradle
• Experience working with relational or NoSQL databases

It is nice if you have the following:

• Experience using virtualisation technologies such as VMware
• Excellent knowledge of writing Jenkins deployment pipelines, using groovy and Jenkinsfiles
• Practical experience of software delivery practices such as feature toggling, no-downtime deployments and blue-green deployments
• Working knowledge of Kafka

About Us:

At Global Relay there is no ceiling. This is the land of opportunity for the energetic, intelligent, and driven people that make this company great. The combination of the right people in the right positions and a rapidly growing company means unlimited career potential.

You will receive the mentoring, coaching, and support that you need to reach your personal and career goals. You’ll be part of a culture that promotes and rewards hard work and creativity and will grow into the new opportunities that are available to you.

We understand flexible work arrangements are important and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit

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