Internal Sales Executive

About the Role

Our client is seeking a proactive and organized Internal Sales Executive to join their bustling team in Portsmouth . This role is vital for supporting the external sales force by managing incoming leads, processing orders, and providing exceptional customer service to clients over the phone and via email. You will play a key part in ensuring smooth sales operations and contributing to the overall sales targets of the company. This is an excellent opportunity for an individual with strong communication skills and a keen interest in sales to grow within a supportive environment.

Key Responsibilities

• Respond promptly and professionally to incoming sales inquiries via phone, email, and online channels.
• Qualify leads and gather essential information to pass to the field sales team or manage directly.
• Process sales orders accurately and efficiently, ensuring all details are correct.
• Provide product information and basic technical support to potential and existing customers.
• Maintain and update customer records in the CRM system with accuracy and diligence.
• Collaborate with the sales team to achieve collective sales goals .

Requirements

• Previous experience in an inside sales or customer service role is preferred.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and familiarity with CRM software.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Ability to work effectively from a remote location while maintaining strong team collaboration.

Benefits

• Competitive base salary with performance-based bonuses.
• Comprehensive training and ongoing professional development opportunities.
• Generous holiday entitlement.
• Access to a state-of-the-art CRM system and sales tools.
• A positive and collaborative team culture.