IT Helpdesk Support - 1st Line, Office 365 & Windows

TeacherActive is recruiting an IT Helpdesk Support in the United Kingdom to provide first-line technical assistance to staff and students, resolving issues and ensuring smooth operation of the IT infrastructure. You will log and manage tickets via Jira Helpdesk, support Office 365 and Windows 11 deployments, and assist with AD and Azure administration.

The role emphasizes customer-focused problem-solving, independent work, and teamwork in a fast-paced environment.

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