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IT Manager (Internal Systems)
- Gateshead, Tyne & Wear
- Permanent
- Full time
- £55,000 - £60,000 Per Annum
Job Description
An exciting opportunity has arisen for an experienced and hands-on IT Manager to take ownership of the internal technology environment for a successful and growing technology business.
This role offers a unique opportunity to lead internal IT within an organisation where technology is central to its success. You'll support a workforce of IT professionals, oversee business-critical systems and influence technology decisions that support long-term business growth.
The successful candidate will combine operational responsibility with strategic planning, ensuring systems, applications, security controls, and end-user technology remain reliable, secure, and fit for purpose.
The Role
- Take ownership of the organisation's internal IT environment, driving continuous improvement across systems and services.
- Manage and provide technical support Microsoft 365, cloud services, devices, business applications, and core infrastructure.
- Maintain a secure, resilient, and high-performing technology estate.
- Act as the key point of contact between internal users and technical teams.
- Manage sensitive and business-critical technical issues that require direct ownership.
- Drive improvements in user experience, operational efficiency, and service delivery.
- Support business continuity, cyber security, and compliance initiatives.
About You
- Proven experience in an IT Manager, Senior Systems Administrator, Infrastructure Engineer, or similar role.
- Strong hands on Microsoft 365 and Modern Workplace expertise.
- Solid understanding of cloud technologies, networking, cyber security, and IT operations.
- Experience supporting business applications and end users within a fast-paced environment.
- Comfortable remaining hands-on technically while contributing to strategic planning and future technology initiatives.
- Strong communication and stakeholder management skills.
- Knowledge or experience with software development would be advantageous.
- Microsoft certifications would be advantageous