IT Service Delivery Governance VP — Resilience & Compliance

SMBC Group EMEA is seeking an IT Service Delivery Operational Governance Manager, Vice President, to lead governance across ITSM and resilience within a complex regulatory environment in London. You will partner with Technology, Risk, Internal Audit and Compliance to embed controls, support audits and drive maturity in IT governance, ensuring services meet regulatory obligations and business needs.

This role offers hybrid working and a focus on continuous improvement of service delivery across

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