IT Service Desk Agent - First Line Support

Boeing is seeking a dedicated Service Desk Agent in the United Kingdom to provide first-level IT support and ensure timely resolution of user issues. You will handle requests via phone, email, and ticketing tools, log interactions, and maintain service quality in line with ITIL practices.

You will work with multiple IT teams, participate in ongoing training, and contribute to knowledge bases while supporting security and access management.

#J-18808-Ljbffr