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IT Service Desk Manager - Lead, Improve Service
- royal tunbridge wells, england, United Kingdom
- Permanent·On-site
- Full time
- £45 - £60 Per Hour
Job Description
Infinity Group is seeking an IT Service Desk Manager to own and improve the First and Second Line teams, delivering a secure, responsive service across Microsoft Modern Work, cloud and hybrid environments.
You will transform service data into action, reduce recurring issues and support engineers through structured development paths while aligning with CyberEssentials Plus and ISO 27001 controls.
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