IT Service Desk Team Lead — Hands-On Leadership

A global technology consultancy in Cambridge is seeking an IT Service Desk Team Lead to enhance IT support experiences for staff. This role combines leadership and hands-on technical skills, focusing on service improvement and incident management. Candidates should have experience in IT support leadership and a strong commitment to user-focused service delivery. The position requires mostly on-site work and the ability to obtain a Security Check level security clearance. #J-18808-Ljbffr