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IT Support Engineer - First Line
- acton, england, United Kingdom
- Permanent·On-site
- Full time
- £27 - £31 Per Hour
Job Description
Position: IT Support Engineer - First Line
Location: Onsite, Acton
Type: Permanent
Salary: £27-31K
We're looking for a hands-on (First Line ) IT Support Engineer to join a fast-paced, customer-focused team supporting warehouse operations. You'll provide first-line IT support, maintain systems uptime, and ensure colleagues have the tools they need to work effectively.
What you’ll do:
- Deliver responsive onsite IT support for hardware, software, and bespoke systems.
- Set up and maintain desktops, laptops, peripherals, and cabling.
- Log, manage, and escalates service desk tickets while keeping users informed.
- Support IT projects, system rollouts, and process improvements.
Who you are:
- Reliable, organised, and solutions-focused, with strong communication skills.
- Curious and eager to grow your technical skills in a hands‑on environment.
- Comfortable working onsite in a collaborative, fast-paced setting.
Why join:
- Gain exposure to a variety of IT systems and projects.
- Work with a supportive team in a dynamic operational environment.
- Opportunity to develop technical expertise and make a real impact.