IT Support Technician (1st/2nd Line) – Career Growth

Optisoft, based in York, is seeking an IT Support Technician to join an office-based Support Desk team. You will handle 1st and 2nd line issues for over 500 customers, providing telephone and remote support, and logging incidents in the ticketing system.

Key requirements include robust knowledge of Windows, good communication, and a full UK driving licence. The role offers a permanent, full-time contract with standard hours from 8:30am to 5:00pm, with travel across the UK as needed.

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