IT Support Technician Apprentice

A well established pharmaceutical company has need for someone passionate about technology and seeking a career within the industry.

As an IT Support Apprentice, you will be working alongside a team of IT Support team to assist their users with their IT needs, both remotely and on-site. This is an excellent opportunity to launch a rewarding career in IT.

Key Duties –

• Responding to customer calls to understand and address IT issues

• Troubleshooting tech problems and providing support, both in person and over the phone

• Developing the ability to resolve system and network issues

• Setting up new user accounts, managing password resets, testing applications, and generating reports

• Building and setting up hardware such as computers, laptops, and phone systems

• Installing and configuring computer operating systems

Candidate Requirements

• Independent skills

• Team work skills

• Organisational skills

• Good written and oral communication skills

• Self-Motivated

• Passionate about IT and technology