IT Technician

IT Technician

Location: Altrincham

Salary: £30,000

Hours: Full-time, 37.5 hours per week, Monday–Friday, 9:00am–5:30pm

We’re looking for an experienced IT Technician to join a busy technical team, supporting the configuration, testing, deployment and troubleshooting of a wide range of equipment.

This is a hands-on role suited to someone with a strong technical background who enjoys working across hardware, networking and software, and who is confident supporting both internal engineering teams and customers.

The Role

As an IT Technician, you’ll be responsible for preparing and configuring equipment for technical deployments, carrying out testing and diagnostics, and providing technical support where required.

Your responsibilities will include:

Configuring and testing a range of IT hardware, including tablets, laptops, kiosks, tills, customer display units, switches, routers and servers

Troubleshooting hardware, software and networking issues and carrying out diagnostics

Configuring networks, servers, switches and computer hardware

Supporting the build and optimisation of IT solutions

Producing accurate and clear technical documentation

Managing your own workload in line with project schedules and deadlines

Carrying out quality control checks to ensure equipment meets required standards

Working closely with engineering teams during technical deployments

Providing remote technical support where required

Supporting the wider technical team, including occasional visits to another UK site

Carrying out occasional site installations and customer visits to install or configure EPOS equipment

Supporting ad-hoc technical projects and installations as required

About You

We’re looking for someone with a minimum of 2-3 years’ experience within IT or EPOS, ideally with experience of technical deployments involving a variety of hardware, networking and software.

You’ll ideally have:

Strong experience configuring networks, servers, switches and computer hardware

Previous experience working with EPOS systems

Good knowledge of Microsoft operating systems, including Windows 7–11 and Windows Server 2012–2022

Strong Microsoft Office skills, particularly Word, Excel and Teams

Excellent attention to detail and accuracy

Strong organisational and time-management skills

The ability to manage your own workload and work to deadlines

A proactive, self-motivated approach

The ability to work effectively as part of a technical team

The flexibility to adapt to changing priorities

Desirable

Basic knowledge of electronics

Comfortable working with repetitive technical tasks while maintaining a high level of accuracy

Physically capable of handling the practical demands of a hands-on technical role

Full UK driving licence would be advantageous

What’s on Offer

Salary of £30,000

Full-time, permanent opportunity

Monday–Friday, 9:00am–5:30pm

Based in Altrincham

Opportunity to work across a varied range of IT, networking and EPOS technologies

A hands-on role with exposure to technical deployments, installations and customer projects