Jira Architect

Exposure: Strong experience in Atlassian Jira Administration, Jira platform implementation, Jira Server/Data Center installation and maintenance, Project configurations, Workflow modelling, Blueprint/Template creation, Jira REST API automations, and Groovy ScriptRunner customization.

Experience working with international clients, supporting enterprise-scale Jira environments and driving standardisation across multiple Jira instances.

Roles & Responsibilities

• Strong hands-on experience in Atlassian Jira Administration (Server, Data Center, Cloud)
• Install, configure, maintain, and support Jira Server/Data Center environments
• Perform Jira platform setup, implementation, upgrades, maintenance, backup, restore, and health monitoring activities
• Create and manage Jira Projects, Schemes, Workflows, Screens, Fields, Permissions, Notifications, and project templates/blueprints
• Design and implement scalable Jira solutions aligned with business and operational requirements
• Standardise Jira configurations, workflows, schemes, and governance processes across multiple Jira instances
• Lead Jira harmonisation initiatives to establish common ways of working, shared templates, and consistent reporting structures
• Conduct current state assessments and identify opportunities for platform simplification and consolidation
• Define target-state Jira operating models and implementation approaches
• Customize workflows including post-functions, validators, conditions, and transitions
• Create JQL queries, advanced filters, dashboards, and custom reports
• Define and maintain Jira governance standards, naming conventions, configuration guidelines, and best practices
• Expertise in migrating Jira projects, workflows, configurations, and users across Jira Server, Data Center, and Cloud environments
• Support Jira platform consolidation and migration activities across multiple business areas
• Serve as the Jira SME—resolve user queries, prepare documentation, and deliver user training
• Administer Jira Software, Jira Service Management, Confluence, and associated Atlassian applications
• Strong hands-on scripting using Groovy and ScriptRunner
• Develop automation solutions for:
• Administrative activities
• Jira audits
• Data validation
• Bulk updates
• Governance checks
• Reporting support
• Implement REST API-based integrations and automation
• Integrate Jira with external systems using Jira REST APIs
• Create automation using ScriptRunner listeners, services, scheduled jobs, custom scripts, and workflow functions
• Support data migration, configuration migration, and cross-instance alignment activities
• Configure and support multiple Scrum and Kanban boards across Agile delivery teams
• Strong understanding of Agile, SAFe, LeSS, and sprint/PI planning workflows
• Maintain platform governance, operational standards, and continuous improvement initiatives
• Strong understanding of Jira data models, workflow design, permission models, security models, and project setup best practices
• Participate in requirement gathering, solution design, gap analysis, and provide practical implementation recommendations