Key Account Manager

About the Role

Our client is seeking a seasoned and relationship-focused Key Account Manager to manage and grow their most valuable client relationships in the Nottingham area. This pivotal role involves understanding the strategic objectives of key clients, ensuring their satisfaction, and identifying opportunities for deeper engagement and growth. You will act as the primary point of contact, providing exceptional service and strategic guidance. This is an outstanding opportunity for an experienced sales professional to make a significant impact in a client-centric organization, contributing to a culture that thrives on strong partnerships and mutual success.

Key Responsibilities

• Manage and nurture a portfolio of key accounts , ensuring high levels of client satisfaction and retention.
• Develop and implement strategic account plans to maximize revenue and growth opportunities.
• Act as the main liaison between the client and internal teams, ensuring seamless service delivery.
• Conduct regular business reviews with clients to assess their needs and provide strategic recommendations.
• Identify and pursue opportunities for upselling and cross-selling our client's solutions.
• Monitor account performance and proactively address any potential issues.

Requirements

• Proven experience in key account management or a senior client-facing sales role.
• Demonstrated ability to build and maintain strong, long-term relationships with major clients.
• Excellent communication, negotiation, and problem-solving skills.
• Strategic thinking and the ability to understand complex business needs.
• Experience with CRM systems and account management tools.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

Benefits

• Competitive base salary and a generous commission/bonus structure tied to account growth.
• Hybrid work environment offering a balance of office-based collaboration and remote flexibility.
• Comprehensive medical, dental, and vision insurance.
• Opportunities for professional development and attending industry events.
• A supportive team environment focused on client success and career growth.