Open roleExternal
Key Account Manager
- derby, derbyshire, DE1 1AA, United Kingdom
- Hybrid
- Full time
- £52,000 - £52,000 Per Annum
Job Description
About the Role
Our client is seeking a strategic and relationship-focused Key Account Manager to manage and grow their most important client relationships in Derby . This role is pivotal in ensuring client satisfaction, retention, and identifying opportunities for strategic growth within these key accounts. You will act as the primary liaison, understanding client needs deeply and coordinating internal resources to deliver exceptional value. This is an excellent opportunity for an experienced professional to make a significant impact on high-value client relationships within the Derbyshire region.
Key Responsibilities
- Develop and maintain strong, long-lasting relationships with a portfolio of key clients.
- Serve as the main point of contact for key accounts, addressing inquiries and ensuring seamless service delivery.
- Proactively identify opportunities for upselling and cross-selling services to meet client needs and drive revenue growth.
- Develop and execute strategic account plans to ensure client satisfaction, retention, and growth objectives are met.
- Collaborate with internal departments (e.g., sales, support, product) to ensure client needs are effectively met.
- Conduct regular business reviews with clients to demonstrate value and gather feedback.
Requirements
- Proven experience in Key Account Management , Strategic Sales, or a similar client-facing role.
- Demonstrated ability to manage complex client relationships and drive revenue growth.
- Excellent communication, negotiation, and presentation skills.
- Strong understanding of client needs analysis and strategic planning.
- Proficiency in CRM software and sales management tools.
- Ability to work collaboratively and independently within a dynamic business environment.
Benefits
- Competitive salary with performance-based incentives.
- Comprehensive health and wellness benefits.
- Significant opportunities for professional development and career advancement.
- A supportive and collaborative team culture.
- Hybrid working model offering flexibility.
- Generous holiday allowance and pension contributions.