L&D Delivery Specialist

People & Culture at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

L&D Delivery Specialist – UK

Because we strive to put people first. Culture, our way.

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Lifestyle benefits include healthcare, pension, potential bonus, 27 days of leave plus bank holidays, the option to buy 5 additional days, tax saver tickets, a fitness centre and a subsidised cafeteria.

What You’ll Do as a L&D Delivery Specialist – UK

• Local Strategy & Insight Contribution: Conduct discovery research and training needs analysis to inform the UK market L&D strategy, working closely with the L&D Delivery Manager and stakeholders to shape relevant learning solutions.
• Programme Design & Delivery: Design, develop, and deliver impactful learning programmes for store and regional office colleagues, covering onboarding, technical skills, customer experience, career progression, and leadership development.
• Facilitation & Engagement: Facilitate engaging training sessions, workshops, and learning events using a variety of delivery methods, ensuring high-quality experiences for colleagues at all levels.
• Operational Management & Logistics: Manage logistics, communications, and supplier relationships for in‑person training, ensuring smooth execution and alignment with business needs.
• Evaluation & Continuous Improvement: Measure the effectiveness of learning initiatives, demonstrate ROI, and use data‑driven insights to continuously improve programme design and delivery.
• Systems, Partnerships & Innovation: Support the marketing and management of the learning management system, partner with P&C operations to ensure accurate tracking, and stay current with industry trends and technologies to enhance delivery.

What You’ll Bring

• Proven L&D Experience: Minimum 5+ years in Learning & Development roles, with hands‑on experience designing and delivering a variety of training initiatives across corporate and retail environments.
• Learning Design & Facilitation Skills: Strong understanding of learning principles and best practices, with the ability to deliver engaging sessions using in‑person, virtual, and hybrid formats.
• Communication & Stakeholder Collaboration: Excellent presenter and facilitator with strong communication skills, able to collaborate effectively with colleagues at all levels and across multiple sites.
• Strategic Execution & Agility: Skilled in managing the timely delivery of strategic initiatives in fast‑paced, complex environments, with the ability to adapt to change and prioritise competing demands.
• Multi‑Site & Distributed Workforce Experience: Proven experience working across multi‑site environments and supporting distributed teams, ensuring consistent and impactful learning delivery.
• Passion for Development & Coaching Mindset: Deep passion for people development, with a proactive and coaching‑oriented approach; formal coaching accreditation is a plus but not essential.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we’re Caring and always strive to put people first. We’re also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request during your recruitment journey such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology, please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

Primark promotes equal employment opportunity. We strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at

REQ ID: JR-2050

Seniority level

• Not Applicable

Employment type

• Full‑time

Job function

• Human Resources

Industries

• Retail

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