L2/L3 Support Engineer – Document Publishing AMS

Infosys is seeking a highly skilled L2/L3 Support Engineer to provide advanced application and platform support across enterprise IT systems and business-critical applications. You will handle incident resolution, service improvement, platform administration, and technical troubleshooting while ensuring high availability, performance, and user satisfaction.

The successful candidate will act as an escalation point for complex technical issues, working closely with business stakeholders, vendors,

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