LCV Service Advisor

LCV Service Advisor - Dagenham

£32,000 - £42,000 per annum (including bonus)

An exciting opportunity has arisen for an experienced LCV Service Advisor to join a busy and successful commercial vehicle dealership in Dagenham.

We are looking for a customer-focused individual with experience in the commercial vehicle sector who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. This is an excellent opportunity to join a supportive team with fantastic earning potential and career progression.

Key Responsibilities

• Welcoming customers and managing their light commercial vehicle service and repair requirements.
• Booking LCVs in for servicing, maintenance and repairs.
• Liaising closely with the workshop to ensure repairs are completed efficiently and on time.
• Keeping customers informed throughout the repair process.
• Preparing estimates, invoices and processing payments.
• Maximising service department opportunities while maintaining excellent customer satisfaction.
• Ensuring all manufacturer and dealership processes are followed.

The Ideal Candidate

• Previous experience as a Service Advisor, ideally within the commercial vehicle or motor trade sector.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to manage a busy workload.
• A professional, proactive and team-focused attitude.
• Good IT and administrative skills.
• Full UK driving licence preferred.

What's on Offer

• £32,000 - £42,000 per annum (including bonus).
• Competitive bonus structure.
• Ongoing manufacturer training and career development.
• Friendly and supportive working environment.
• Opportunity to join a well-established commercial vehicle dealership.
• Genuine opportunities for career progression.

If you're an experienced LCV Service Advisor looking for your next opportunity in Dagenham, we'd love to hear from you.

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