Lead AV Technician
- london, england, United Kingdom
Job Description
Overview
Our client is a leading event production provider who are looking for a Technical Events Manager to act as the technical and commercial interface between clients and a prestigious hotel / venue.
This is a hands-on, client-facing role combining AV technical expertise, account management and sales leadership. You’ll own the end-to-end technical delivery of conferences and events, ensuring outstanding service and identifying opportunities to grow revenue.
Responsibilities
Be the main technical point of contact for venue clients from enquiry to event delivery
Design, prepare, rig and de-rig AV solutions alongside technicians
Proactively engage clients pre-event to understand requirements and propose technical solutions
Build standard event designs and visuals to help clients envision their events
Maximise revenue through upselling production, video and technical services
Maintain strong relationships with hotel sales, banqueting and front-of-house teams
Manage sales files, reporting, capture rate discussions and client feedback
Create systems to track equipment movements, quotations and turnover
Support tender processes and large-scale events
Lead, schedule and delegate effectively to on-site technicians
Qualifications
- Strong background in AV / technical event production
- Proven experience in a venue-based technical or events management role
- Commercial mindset with a track record of upselling services
- Excellent organisation, communication and client management skills
- Comfortable leading technicians and working on live events