Lead Case Manager – Disrepair & Damp (Hybrid)

A2Dominion is seeking a Case Team Lead for Disrepair, Damp & Mould in Staines. You will oversee the end‑to‑end management of cases within the Repairs Directorate, ensuring safe homes and high customer outcomes.

The role requires leading a small team, driving performance, and ensuring regulatory compliance under Awaab’s Law. Based in a hybrid setting, you will coordinate with surveyors, contractors and legal teams to deliver timely resolutions, maintain records, and monitor service improvements

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