Lead D365 Developer

Scrumconnect Consulting is a multi-award-winning UK public sector digital consultancy, positively influencing the lives of over forty million UK citizens. We bring deep expertise in agile delivery, digital transformation, and platform engineering across central government.

With a team of over one hundred and twenty-five professionals - more than forty percent of whom are women - we are committed to building inclusive, diverse teams that reflect the communities we serve.

Overview of the Work

This work package is divided into distinct deliverables that will enhance and modernise existing services. Each deliverable is timeboxed to maintain agile and iterative working while ensuring measurable outcomes.

The Lead D365 Developer will work as part of a blended team alongside civil servants from DfE's Solutions Development Team (SDT) and Education Estates. The role will involve working closely with delivery managers, business analysts, testers, technical stakeholders and other developers to ensure the successful delivery of high-quality CRM and Power Platform solutions.

• Provide technical leadership across D365 and Power Platform development activities.
• Understand and assess existing CRM systems and identify opportunities for improvement.
• Lead the maintenance, enhancement and development of existing services.
• Provide technical guidance and resource planning for wider development and testing teams.
• Support the transition from the incumbent supplier and ensure continuity of development and testing activities.
• Establish and maintain development standards, best practices and quality processes.
• Provide technical input into solution design, implementation and future roadmap planning.

Background

Education Estates (EE) Digital, Data and Technology (DDT) activities support the national school condition and construction programmes. Historically, DDT projects have been delivered tactically, often resulting in technical debt.

This SoW aims to support long-term development planning and scoping while reducing technical debt and establishing sustainable, scalable solutions.

The Lead D365 Developer will play a key role in providing technical leadership across CRM and Power Platform development, ensuring solutions are aligned with DfE technical standards and wider government standards.

Core ResponsibilitiesTechnical Leadership

Purpose:

Develop a portal for responsible bodies involved in school construction.

Key Activities:

• Integration of CDC data.
• Provide technical leadership and D365/Power Platform expertise.
• Support solution design and implementation.
• Ensure integrations and development follow agreed technical standards.

Schools-Based Nurseries Service

Purpose:

Support new funding rounds for converting unused school space into nursery places.

Key Activities:

• New development of CRM functionality.
• Iterative improvements to existing CRM services.
• Provide technical guidance to the development team.
• Ensure solutions are scalable, secure and maintainable.

Connect the Classroom

Purpose:

Support the development and rebuild of the service.

Key Activities:

• Rebuild and development of the service on the newest CRM platform.
• Lead development and technical implementation.
• Provide technical oversight across D365 and Power Platform components.
• Ensure development aligns with established standards and best practices.

Data Team

Purpose:

Build strategic data environments and taxonomies linked to CRM.

• Ensure CRM development aligns with consistent data models.
• Work closely with the Data Team and other CRM teams.
• Provide technical guidance around data integration and architecture.

Service Support Team

Purpose:

Maintain and evolve existing services during transformation, particularly the Construct service.

• Provide technical leadership for existing CRM services.
• Support resolution of complex technical issues.
• Contribute to long‑term service management and technical improvement plans.

The Lead D365 Developer will be expected to work in accordance with:

• GDS Service Standards
• Information Security Standards and processes, including ITHCs and AtOs
• GDPR compliance
• WCAG 2.2 AA accessibility standards
• DfE Technical Standards
• DDaT Capability Framework
• Technology Code of Practice
• Government Design System
• Extensive commercial experience working with Microsoft Dynamics 365 and Power Platform .
• Strong experience with Dynamics 365 CE/CRM development.
• Strong experience with Power Automate, Power Pages and Dataverse .
• Proven experience leading D365/Power Platform development teams or technical workstreams.
• Strong experience in solution design and technical architecture .
• Experience developing and deploying Dynamics 365 C# plugins .
• Strong experience with Azure DevOps and Git for source control, CI/CD and ticket management.
• Experience with Azure Functions and other Azure services such as Blob Storage.
• Strong understanding of CRM integrations and API-based solutions.
• Experience with JSON, XML and XSLT .
• Experience with SQL Server and Azure .
• Strong understanding of Dynamics 365 client‑side development and model-driven applications.
• Experience working independently as well as leading and collaborating with distributed teams.
• Strong understanding of Agile principles and delivery methodologies .
• Strong communication and stakeholder management skills.
• Experience working with public sector organisations is highly desirable, particularly DfE, DHSC, NHSE or similar .
• Understanding of GDS standards and UK Government digital delivery practices .
• Experience with SharePoint integration with Dynamics 365 .
• Experience with Liquid Templates .
• Experience working with complex or heterogeneous infrastructure environments.
• Microsoft certifications such as AI-900, PL-200, PL-400 and AZ-900 .
• Experience supporting technical transitions between suppliers.
• Experience working within large-scale government CRM transformation programmes.
• Experience mentoring and developing other technical team members.

Leadership & Stakeholder Responsibilities

As a Lead D365 Developer, you will be expected to:

• Act as a technical point of contact for D365 and Power Platform development.
• Work closely with senior stakeholders, delivery managers and business analysts.
• Communicate complex technical concepts clearly to both technical and non-technical audiences.
• Provide technical estimates, recommendations and delivery plans.
• Identify and manage technical risks and dependencies.
• Support recruitment, technical assessment and mentoring of developers where required.
• Promote engineering best practices and continuous improvement.
• Take ownership of technical delivery and ensure solutions meet agreed quality standards.

Commitment to Diversity & Inclusion

We actively welcome applications from women, people from ethnic minority backgrounds, disabled people, those returning after a career break, and anyone underrepresented in senior D365 and Power Platform engineering roles.

Scrumconnect Consulting is a Disability Confident Level 1 employer and is committed to providing reasonable adjustments throughout the recruitment process.

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