Lead Runner

Welcome to Warner Bros. Discovery… the stuff dreams are made of.Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide.Your New Role...Based at Warner Bros. De Lane Lea in Soho, we're looking for an experienced and proactive Lead Runner to oversee our Runner team and ensure our clients receive an exceptional level of service at every stage of their experience.As the Lead Runner, you'll be at the centre of our daily operations, leading a dedicated team while ensuring our facilities are maintained to the highest standards. You'll play a key role in creating a seamless environment for clients, talent and production teams, balancing people leadership with hands-on operational support in a fast-paced and creative setting.This is an exciting opportunity to join a world-renowned studio and play a vital role in supporting some of the industry's most innovative projects.Your Role Accountabilities...Managine the team of Runners including sourcing, onboarding, training, scheduling and day-to-day supervisionActing as the primary contact from other staff and cllients for any Runner requests or issuesLiaising with Reception to cover responsibilities and schedulesEnsuring the cafe bar is operating effectively by managing stock levels, maintenance issues and cleanlinessBeing able to step into cover cafe bar service or Reception duties when neededOrganising staff, client or 3rd party events including food and drink service and another other detailsEnsuring a smooth new client experience at WBDLL bu curating the client welcome pack and any other initiatives.Liaising with Bookings and Producers ahead of client attended sessionsSupporting Reception and Maintenance with cutting room inventories in order to update Bookings regarding move ins/move outs Qualifications & Experiences...Previous experience of managing a team in a hospitality or post production facility rolePrevious barista or cafe bar experienceExceptional customer serviceExcellent communications skills and interpersonal skills with the ability to create immediate rapport with a range of contactsComputer literate. In particular, very good working knowledge of Microsoft Office (Word, Excel and Outlook)#SOOnsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.How We Get Things Done…This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.Championing Inclusion at WBDWarner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.