Lead – Target Operating Model, Finance Transformation

• Lead the Finance Target Operating Model workstream and act as the primary counterpart to external consulting partners
• Challenge and shape organisational design proposals aligned with Finance Transformation objectives
• Drive development of future-state organisational structures, role profiles, capability frameworks and accountability models
• Identify capability gaps and partner with HR on skills, learning and workforce development strategies
• Ensure Finance develops capabilities for automation, analytics and business partnering
• Develop and execute transition plans from the current operating model to the future-state organisation
• Support organisational change activities, consultation processes and people transition programmes
• Design service delivery frameworks, shared service models, centres of excellence and ways of working
• Establish governance structures, decision-making forums, accountability frameworks and performance management approaches
• Define KPIs, service measures and reporting frameworks to monitor success and drive continuous improvement
• Manage stakeholder engagement across Finance, HR, Technology and the wider business
• Prepare recommendations, insights and decision papers for programme boards, steering committees and senior leadership teams
• Lead implementation of the approved model, overseeing people transitions, governance structures, service frameworks and performance management mechanisms

Requirements

• Significant experience designing and implementing Target Operating Models within Finance or other complex corporate functions
• Great understanding of organisational design principles, including operating structures, role design, spans and layers, capability frameworks and accountability models
• Proven experience managing consulting partners and driving high-\u2018quality delivery outcomes
• Experience leading large-scale organisational transformation, people transition or redesign programmes
• Excellent knowledge of Finance operating models, processes and future digital Finance capabilities
• Experience developing service delivery frameworks, governance models and performance management structures
• Great stakeholder management skills with the ability to influence senior leaders and build alignment across diverse groups
• Ability to navigate ambiguity and create clarity in fast-paced transformation environments
• Excellent analytical, problem-solving and decision-making skills
• Experience working within shared service, centre of excellence or global delivery environments
• Exposure to ERP or Finance technology transformation programmes
• Experience in workforce planning, capability development or organisational effectiveness initiatives
• Previous experience in management consulting, organisational design or HR transformation roles
• Change management qualifications or experience using recognised methodologies
• Strategic thinker with a strong focus on delivery and outcomes
• Confident in constructively challenging stakeholders and external partners
• Collaborative and empathetic approach to organisational change
• Excellent communication and storytelling skills, with the ability to articulate complex concepts clearly
• Resilient, pragmatic and solutions-focused
• Comfortable operating in a dynamic transformation environment and managing competing priorities
• Passionate about building high-performing organisations that support business success

Core Competencies

Demonstrates expertise in designing and implementing Target Operating Models within Finance, focusing on organisational design, capability frameworks, and performance management. Proven ability to lead large-scale transformation initiatives while effectively managing stakeholder engagement and driving high-quality delivery outcomes.

Highest-signal resume keywords

• Target Operating Model Design
• Organisational Design Principles
• Stakeholder Management
• Change Management Methodologies
• Performance Management Structures

Hard Skills

• Finance Operating Models
• Service Delivery Frameworks
• Capability Development
• Analytical Skills
• Problem-Solving Skills
• Decision-Making Skills
• Workforce Planning
• Governance Models
• Digital Finance Capabilities
• Organisational Effectiveness

Soft Skills

• Stakeholder Engagement
• Collaboration
• Empathy
• Resilience
• Communication Skills

Certifications & Qualifications

• Change Management Qualifications

Industry Keywords

• Organisational Transformation
• Shared Service Models
• Centre of Excellence
• Consulting Partners
• High-Performing Organisations

Tools & Technologies

• ERP Systems
• Finance Technology Transformation

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