Lead Telecoms Operations Manager

About the Role

Our client is seeking a highly experienced Lead Telecoms Operations Manager to oversee their critical telecommunications infrastructure. This fully remote role offers the chance to lead a talented team, ensuring the seamless delivery of services nationwide. You will be responsible for the strategic planning, execution, and continuous improvement of all operational aspects of the network. This is a unique opportunity for a proven leader to shape the future of our client's connectivity services, driving efficiency and innovation from a remote work environment, and fostering a culture of operational excellence across distributed teams.

Key Responsibilities

• Manage and direct daily operations of the telecommunications network , ensuring high availability and performance.
• Develop and implement operational strategies, policies, and procedures to enhance service delivery.
• Lead, mentor, and develop a team of network operations specialists, fostering a high-performance culture.
• Oversee incident management, problem resolution, and change control processes for the network infrastructure.
• Collaborate with engineering, sales, and customer support teams to ensure alignment with business objectives.

Requirements

• Extensive experience in telecoms operations management , with a proven track record of success.
• Strong understanding of telecommunications technologies, including mobile networks, fibre optics, and IP networking.
• Demonstrated leadership skills with experience managing technical teams.
• Experience with network monitoring, performance management, and service assurance tools.
• Excellent strategic thinking, planning, and problem-solving abilities in a remote setting.

Benefits

• Competitive salary and performance-based bonuses.
• Generous annual leave allowance.
• Company-provided equipment and home office stipend.
• Opportunities for career advancement and leadership development.
• A collaborative and supportive remote work environment.