Learning & Development Coordinator

Job Title: Learning & Development Coordinator Location: Sharston, Manchester M22 4SN Salary: £15 per hour, depending on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year‑on‑year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest‑rated firms in the sector.

About The Role

We are recruiting an experienced Learning & Development Coordinator to provide administrative and operational support for HR-led learning and development activity. The role will coordinate systems, records, communications and processes supporting our Learning Management System, appraisal cycle, trainees, apprentices and professional qualification routes. This HR-focused role works closely with the HR and Training teams and is not responsible for designing or delivering training programmes. The successful candidate will be a proactive administrator who can manage processes, maintain accurate records and provide a responsive service to employees.

Person Specification

• GCSE Maths and English at Grade C or above, or equivalent.
• Previous experience in an administrative or coordination role.
• Strong organisational skills with the ability to manage multiple deadlines and stakeholders.
• High accuracy and attention to detail when maintaining records and documentation.
• Proficient in Microsoft Office, especially Excel, Word, Outlook and PowerPoint.
• Experience producing reports, maintaining trackers and working with data.
• Strong written and verbal communication skills with a professional approach.
• Proactive, self-motivated and able to take ownership of routine processes.
• Able to identify escalation points and handle confidential information appropriately.
• Flexible, resilient and able to prioritise effectively in a fast-paced environment.
• Experience in Learning & Development, HR, training administration, apprenticeships or professional qualifications is desirable.
• Experience using an LMS and working in a regulated or professional services environment is desirable.
• Knowledge of legal qualification routes, including LPC, SQE, CILEX, Bar or Costs pathways, is advantageous.
• Support HR-related tasks across the wider team.

Person Specification

• GCSE Maths and English at Grade C or above, or equivalent.
• Previous experience in an administrative or co-ordination role.
• Strong organisational skills with the ability to manage multiple deadlines and stakeholders.
• High accuracy and attention to detail, particularly when maintaining records and documentation.
• Proficient in Microsoft Office, especially Excel, Word, Outlook and PowerPoint.
• Experience producing reports, maintaining trackers and working with data.
• Strong written and verbal communication skills with a professional approach.
• Proactive, self-motivated and able to take ownership of routine processes.
• Able to identify escalation points and handle confidential information appropriately.
• Flexible, resilient and able to prioritise effectively in a fast-paced environment.
• Experience in Learning & Development, HR, training administration, apprenticeships or professional qualifications is desirable.
• Experience using an LMS and working in a regulated or professional services environment is desirable.
• Knowledge of legal qualification routes, including LPC, SQE, CILEX, Bar or Costs pathways, would be advantageous.
• HR related tasks supporting the wider team Salary & Hours:
• Salary of £15 per hour, depending on experience
• Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday but will consider alternative working hours and pattern.

Benefits

• 3/2 hybrid working pattern after probation.
• Rising to 26 days, plus bank/public holidays.
• 3 holiday buy backs and an extra day for your birthday after service length requirement.
• Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.
• 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
• Active social committee with generous departmental and firm-wide social budget. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Learning and Development, HR Administrator, Graduate Training, Human Resources Assistant, Training and Development, HR Assistant, Learning and Development Coordinator, Human Resources Administrator, Training Coordinator, Learning and Development Advisor, L&D Advisor may also be considered for this role