Leisure Centre Administrator

About the Role

Our client is seeking an organized and proactive Leisure Centre Administrator to provide essential support at their busy facility in Glasgow . This role is crucial for ensuring the smooth day-to-day operations, managing member inquiries, and supporting the centre's management team. You will be the first point of contact for many visitors and members, playing a key role in delivering a positive experience and maintaining high operational standards within the Glasgow facility.

Key Responsibilities

• Manage reception duties, including greeting visitors, answering phone calls, and responding to emails promptly.
• Handle membership inquiries, registrations, and renewals, ensuring accurate data entry.
• Process payments for memberships, classes, and facility bookings.
• Assist with the scheduling of classes, activities, and staff rotas.
• Maintain facility records, update databases, and prepare routine reports for management.
• Provide administrative support to the Centre Manager and other team members as required.

Requirements

• Previous experience in an administrative or customer service role, preferably within the leisure or hospitality sector.
• Excellent organizational and time-management skills, with a keen eye for detail.
• Strong communication and interpersonal skills, with a friendly and professional demeanour.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM or booking systems.
• Ability to work effectively as part of a team and independently when necessary in Glasgow .

Benefits

• Competitive salary commensurate with experience.
• Opportunity to work in a vibrant leisure environment in Glasgow .
• Potential for internal training and career development within the organization.
• Generous staff discounts on facilities and services.
• A supportive team atmosphere focused on community engagement.