Leisure Centre Administrator

About the Role

Our client is looking for a highly organized and detail-oriented Leisure Centre Administrator to provide essential support for the smooth operation of their facility in Nottingham . You will handle a range of administrative tasks, including managing membership records, scheduling bookings, handling customer inquiries, and supporting the centre's management team. This role is crucial for maintaining efficient operations and ensuring a positive experience for all members and visitors, acting as the administrative backbone of the centre.

Key Responsibilities

• Manage membership databases, including processing new applications, renewals, and updates.
• Schedule and confirm bookings for facilities, classes, and personal training sessions.
• Respond to customer inquiries via phone, email, and in person, providing information and assistance.
• Assist with the preparation of reports, correspondence, and other administrative documents.
• Handle cash and card transactions, ensuring accuracy in financial record-keeping.
• Support the centre management and staff with day-to-day administrative needs.

Requirements

• Previous experience in an administrative or office support role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and database management.
• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal abilities.
• Experience in a customer-facing role or within the leisure industry is advantageous.

Benefits

• Competitive salary and benefits package.
• Discounted membership at the leisure centre.
• Opportunities for training and skill development.
• A friendly and active working environment.
• Be an integral part of a community-focused facility in Nottingham .