Leisure Centre Assistant

About the Role

Our client is recruiting for a dedicated and versatile Leisure Centre Assistant to support operations at their facility in Belfast . In this role, you will be the first point of contact for visitors, assisting with enquiries, managing bookings, and ensuring the smooth running of daily activities. Your contribution is vital to providing a welcoming atmosphere and ensuring members and visitors have a positive experience. This is an excellent entry-level position for someone passionate about leisure and customer service, eager to be part of a community-focused team.

Key Responsibilities

• Greeting visitors, answering queries, and providing information about services and facilities.
• Managing front desk operations, including handling bookings, payments, and memberships.
• Assisting with the setup and breakdown of sports equipment and event spaces.
• Ensuring the cleanliness and safety of public areas, including reception, changing rooms, and sports halls.
• Providing support during programmed activities and events, as directed by supervisors.

Requirements

• Previous experience in customer service or a similar front-facing role is desirable.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks efficiently and maintain a positive attitude.
• Basic IT skills, including experience with booking systems or CRM software.
• A genuine interest in leisure, sports, and community activities.

Benefits

• Competitive starting salary with regular pay reviews.
• Opportunities to gain experience in various aspects of leisure centre operations.
• Training provided on facility procedures and customer service best practices.
• Generous staff discounts on leisure activities and facility usage.
• A friendly and supportive work environment within a community setting.