Leisure Team Member Apprentice L2
- london, england, United Kingdom
- Permanent
- Full time
Job Description
GLL is currently recruiting Leisure Team Member Apprentice to work in East Ham Leisure Centre, E6 2RT. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it's a career where you will be given the training to develop your career with the UK's largest leisure provider.
GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.
What you’ll do:
Customer Experience
- Understand the services and products on offer to assist with customer questions and queries.
- Support different types of customers with different needs.
- Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints.
- Support the centre to deliver swimming lessons where required (qualification dependent).
- Share knowledge with customers on the role exercise plays in health and wellbeing.
- Conduct customers' gym inductions and health screening where required (qualification dependent).
- Plan and deliver exercise sessions to meet customers' health and fitness goals.
People Experience
- Support GLL's visions and values.
- Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager.
- Ensure all training and qualification deadlines are met in agreement with your tutor and manager.
- Achieve and maintain all necessary qualifications, including ongoing CPD training.
- Keep up-to-date with trends and developments in the leisure industry.
As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else.
You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:
- National Pool Lifeguard Qualification (NPLQ)
- First Aid at Work (Level 3)
- Certificate in Teaching Swimming
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Proud member of the Disability Confident employer scheme
Leisure Team Member Apprentice L2
Company: SCL Education Group
Salary: £8 - £8
Hours: Full-time
Location: London, WC2N 5HS
Job type: Permanent
Posting date: 21 Aug 2026
Closing date: 19 Sept 2026
Summary
GLL is currently recruiting Leisure Team Member Apprentice to work in East Ham Leisure Centre, E6 2RT. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it's a career where you will be given the training to develop your career with the UK's largest leisure provider.
GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.
What you’ll do:
Customer Experience
- Understand the services and products on offer to assist with customer questions and queries.
- Support different types of customers with different needs.
- Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints.
- Support the centre to deliver swimming lessons where required (qualification dependent).
- Share knowledge with customers on the role exercise plays in health and wellbeing.
- Conduct customers' gym inductions and health screening where required (qualification dependent).
- Plan and deliver exercise sessions to meet customers' health and fitness goals.
People Experience
- Support GLL's visions and values.
- Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager.
- Ensure all training and qualification deadlines are met in agreement with your tutor and manager.
- Achieve and maintain all necessary qualifications, including ongoing CPD training.
- Keep up-to-date with trends and developments in the leisure industry.
As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else.
You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:
- National Pool Lifeguard Qualification (NPLQ)
- First Aid at Work (Level 3)
- Certificate in Teaching Swimming
- Level 2 Gym Instructor
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Proud member of the Disability Confident employer scheme
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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