Lettings Coordinator

Welcome to Charters, where local knowledge meets strong values and people always come first. As part of Lomond, the UK’s leading network of Lettings and Estate Agencies, we’re proud to operate across 24 branches with a team of over 370 dedicated professionals supporting our customers every day.

We’re delighted to offer you an exciting opportunity to join our busy Pre-Tenancy team as a Lettings Coordinator in our Brighton office. This role offers a salary of £28,000 per annum.

Let's talk about the role. It involves:

• Play an active role in reaching key performance indicators (KPIs) and targets, consistently adhering to a results-driven mindset
• Manage all aspects of tenancy progression including referencing, negotiating tenancy terms and liaising with all key stakeholders
• Ensuring all tenancies proceed in a compliant manner with careful attention to detail
• Collection of pre-tenancy monies and payments, whilst coordinating and managing high volumes of applications
• Manage all facets of appointment coordination, encompassing pre-appointment confirmations and the systematic collection of post-appointment feedback
• Assisting in the marketing of properties, liaising with clients and obtaining necessary documentation for each tenancy
• Maintaining focus of individual and team targets for performance and contributing toward shared goals

We’re looking for individuals with qualities such as:

• Background in property preferable
• Strong coordination or administration background ideal
• Enthusiastically seeking a vibrant role filled with daily challenges and diverse opportunities
• Skilled in interpersonal relations and dedicated to providing exceptional customer service
• Showcasing clear and effective communication skills along with strong negotiation prowess

Here’s what you can look forward to:

• 28 days holiday
• Contributary pension
• Our smart spending app gives you discounts at over 900 retailers
• Our Employee Assistance Programme offers free counselling support sessions
• Get the latest gadgets and appliances with our Smart Tech Scheme

At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you.

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