Loss Prevention Investigator

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Permanent | Based in Southwest England (Taunton, Bristol, Bath or Exeter)
We are looking for a Loss Prevention Investigator to join our friendly and dynamic team here at Waterstones. Looking after stores across the Southwest area including Bristol, Bath, Cardiff, Exeter, Torquay, and Cheltenham your role will be to protect staff, customers, property, and the business by ensuring that all physical security equipment is in working condition, following up on all workplace incidents and advising teams how best to respond to incidents that may involve violence.
Due to the wide area this role covers you will need to hold a full UK drivers licence and have your own vehicle; we pay mileage for the journeys you make from your base shop.
What you will be doing

• To be a field based, security and shrink expert, working to identify potential risks/losses to reduce loss in your given area.
• As the Loss Prevention contact in your designated area, you will give advice and guidance to Regional Managers, Cluster Leaders, Bookshop Managers and Booksellers on all aspects of Loss Prevention.
• To prioritise and visit Waterstones, Foyles, and Blackwells stores in your remit on a needs basis, based on risk to the business.
• You will reduce shrinkage and cash loss by identifying risk in stores and providing solutions, coaching and support to store teams.
• Proactively investigate reported thefts, data, and missing stock to identify and apprehend offenders. Building criminal cases resulting in arrest and prosecution of offenders.
• Use data and instore intelligence and Security Systems to identify and analyse trends and similarities across active cases and collaboratively work with the wider LPI team to glean and share information to identify and prosecute offenders.
• To establish professional working relationships with internal stakeholders, law enforcement and outside agencies to further reduce risk and loss to the business. xwwtmva
• Work in collaboration with Maintenance and Audit teams to ensure compliance and safety standards are consistently met.
• To complete all set tasks within the given timeframe and escalate identified issues in an appropriate and effective manner.
• To undertake other requests and projects as set by the Loss Prevention manager to su
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