Luxury Retail Client Experience Lead

RIXO is seeking a Client Experience Manager to join our store leadership team in London. You will craft memorable in-store journeys, coach the team, and deliver a warm, personalised service that reflects the RIXO brand.

You will lead clienteling, CRM activity, and events, work with the Store Manager on scheduling and operations, and help grow our loyal clientele while maintaining exceptional standards in a fast-paced luxury environment.

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