Luxury Showroom Director - Client Experience Lead

The Watches of Switzerland Group is seeking a Showroom Director for our Regent Street Mappin & Webb Showroom. You will lead a premium client-focused team to deliver exceptional experiences, drive sales, and build lasting client relationships in a luxury retail environment.

As a collaborative leader, you will model our values, coach staff on the client journey, optimise hospitality, and ensure operational excellence across the showroom.

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