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Major Incident Manager
- sheffield, england, United Kingdom
- Contract
- £65 - £90 Per Hour
Job Description
We are looking for a Major Incident Manager to join our team in Sheffield on a contract basis.
Job Description:
- Manage global P1/P2 incidents across complex enterprise systems.
- Coordinate technical teams to diagnose defects and validate fixes prior to deployment.
- Ensure incidents were correctly logged and tracked through JIRA and ServiceNow.
- Provide executive-level incident and quality reporting during crisis management events.
- Work closely with QA and Test teams to support validation of defect fixes prior to release.