Managed Account Consultant

ARC Group Ipswich are looking for a motivated, organised and people-focused Managed Account Consultant to join our growing team.

You'll be responsible for managing the day-to-day requirements of 60+ HGV drivers on a key client contract.

No previous recruitment experience is required - full training will be provided. We're looking for someone who is confident communicating with people, highly organised, able to solve problems quickly, and comfortable working in a fast-paced environment.

What the role involves

• Managing the day-to-day requirements of 60+ HGV drivers on a contracted account
• Communicating with drivers and clients both verbally and in writing
• Building strong working relationships with drivers and our VIP client
• Attending weekly site visits with the client and drivers
• Handling day-to-day issues and resolving problems quickly and effectively
• Coordinating driver requirements and ensuring the contract runs smoothly
• Maintaining accurate records and completing basic administrative tasks
• Being available for out-of-hours and weekend on-call requirements when necessary
• Working closely with the wider team to ensure excellent service is maintained

What we're looking for

• Fluent Romanian and English - both spoken and written
• Previous recruitment experience is not required
• Strong organisation and time-management skills
• Confident communication and relationship-building skills
• A proactive approach to problem solving
• Basic computer skills
• Reliable, professional and able to work independently
• Comfortable dealing with a large number of drivers and managing multiple requirements
• Full UK driving licence and own car essential
• Flexible and willing to participate in an out-of-hours/weekend on-call rota
• Available to start immediately or within the next month

What we offer

• Full training and ongoing support
• Opportunity to develop a long-term career within recruitment and account management
• Supportive and energetic team environment
• Regular interaction with a key VIP client
• Career progression opportunities
• Company events and incentives
• Pension scheme
• Holiday entitlement

This is an excellent opportunity for a Romanian and English-speaking candidate looking to start or develop their career in recruitment and account management, with full training provided.

ARC GROUP

A focus on recruitment, a passion for people

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