Manager, People Performance & Strategy - 12 month FTC

Performance & Goals Specialist – 12 month FTC

Checkout.com seeks a Performance & Goals Specialist to build and embed a performance management approach that enables people to do their best work and be recognized and rewarded for it.

What you’ll be doing

• Lead the development and execution of performance management strategies and operational plans.
• Manage end‑to‑end execution of the performance review cycles.
• Drive the automation of performance operations processes and implement new tools and systems to enable a high‑performance culture.
• Monitor adoption and engagement, following up with teams to ensure compliance with mandatory processes.
• Maintain performance dashboards and reporting tools, providing visibility into key metrics for managers and leadership.
• Generate insights from performance data to highlight trends, adoption issues, and operational blockers.
• Define, implement, and track key performance indicators (KPIs) across all departments and roles.
• Assist with training sessions, guides, and communications to support the rollout of performance programmes.
• Collaborate with People Partners and Tech teams to ensure smooth integration and operation of performance management systems.
• Collaborate with Recruitment to identify key high‑performer traits and support talent mapping through data analysis.

What we’re looking for

• Proven experience owning or supporting performance management processes in a high‑growth, fast‑paced company.
• Strong understanding of goal‑setting frameworks (e.g. SMART goals, OKRs) and how they drive performance and accountability.
• Excellent organisational and project management skills—you’re comfortable running processes end‑to‑end.
• Clear, confident communicator who can influence managers and stakeholders at all levels.
• Hands‑on mindset: you’re just as happy building a new template as you are advising on policy.
• Strong collaborator who thrives in cross‑functional work, especially with Reward, People Ops, and business teams.
• Experience working with HRIS or performance management systems (e.g. Workday, Lattice, CultureAmp).
• A passion for making performance processes simple, human, and effective.

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