Mandarin Speaking IT Infrastructure Engineer

This is an excellent opportunity for someone looking to move beyond a traditional IT support position and develop broader infrastructure experience within a regulated financial services environment. Working closely with the IT Infrastructure Manager, you will provide Tier 2 support while taking an active role in maintaining the bank’s servers, virtualised platforms, networks, backup systems and disaster recovery arrangements. My client, a well-established international financial institution in London, is looking for a Mandarin Speaking Junior IT Infrastructure Engineer to join its in‑house technology team. You will gain hands‑on exposure to Windows Server, Active Directory, VMware, vSphere, network devices and infrastructure monitoring, as well as supporting business continuity, IT security and technology projects.

Job Title: Mandarin Speaking Junior IT Infrastructure Engineer

Location: London

Work style: Fully on Site

Key responsibilities:

• Providing Tier 2 technical support and resolving infrastructure, system and network issues
• Maintaining Windows Server and desktop operating systems
• Supporting Microsoft infrastructure, including Active Directory, Exchange, WSUS, RDS and DFS
• Managing physical servers, virtual machines, storage and server room operations
• Supporting VMware, vSphere, vCenter, ESXi and Citrix environments
• Maintaining backup and recovery solutions, including Veeam, Backup Exec and LTO
• Supporting firewalls, routers and HP, Cisco, Juniper or Huawei switches
• Monitoring system capacity, performance, availability and network activity
• Maintaining IT assets, hardware and software inventories, and configuration records
• Supporting business continuity and disaster recovery planning and testing
• Assisting with infrastructure security, user access and system permissions
• Preparing IT procedures, operational manuals and management reports
• Liaising with overseas Head Office and Data Centre teams
• Providing IT guidance and training to employees

Key Requirements

• At least three years’ experience in Tier 2 support, infrastructure support or systems administration
• Strong knowledge of Windows Server, Active Directory and Microsoft infrastructure
• Hands‑on experience with VMware and virtualised environments
• Experience with backup systems, server hardware and network troubleshooting
• A practical understanding of firewalls, routers and network switches
• Technically well-rounded, with the ability to independently manage VMware, network infrastructure, backup systems and disaster recovery
• Strong documentation, troubleshooting and communication skills
• Fluent written and spoken English and Mandarin
• Banking or financial services experience would be highly desirable. Relevant certifications such as MCSA, MCSE, VCP, CCNA or CCNP would also be an advantage.

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