Mandarin Speaking Senior Technical Engineer-Newbury

Ref:23486

Job Title: Mandarin speaking Senior Technical Engineer-Newbury

The Skills You’ll Need: Mandarin, Repair & Refurbishment, networking devices, smart home products

Your New Salary: up to £35k, depending on experience

Office based

Perm

Start: ASAP

What You’ll be Doing:

• Perform advanced troubleshooting and repair of routers, switches, Wi‑Fi devices, smart home products, and consumer electronics.
• Conduct system‑level and component‑level diagnostics, including PCB fault finding, power circuits, ports, firmware recovery, and hardware analysis.
• Handle complex, escalated, or high‑priority repair cases and provide technical solutions.
• Support, coach, and guide product testers and junior engineers on difficult technical issues.
• Develop and share technical knowledge, repair procedures, and best practices within the team.
• Learn, implement, and adapt new repair methods and technologies introduced by overseas HQ.
• Assist in planning and allocating daily repair workload to ensure efficient operations and achievement of performance targets.
• Monitor repair quality, identify recurring technical issues, and recommend process improvements.
• Support root cause analysis and continuous improvement projects to improve repair efficiency and reduce failure rates.
• Assist with training and onboarding of new team members.
• Maintain ESD standards and ensure compliance with UK health & safety and WEEE regulations.
• Provide regular feedback to management regarding technical challenges, team performance, and operational improvements.

The Skills You’ll Need to Succeed:

• Hands‑on experience in electronics repair/refurbishment, preferably with networking devices, smart home products, or consumer electronics.
• Strong skills in fault diagnosis, PCB repair, soldering, component replacement, firmware flashing, and device testing.
• Good understanding of networking fundamentals (IP, routing, Wi‑Fi) and ability to read technical documentation.
• Experience handling complex repairs, root cause analysis, and implementing repair improvements.
• Ability to provide technical guidance, mentor junior engineers, and support team development.
• Experience coordinating repair workloads, maintaining quality standards, and improving operational efficiency.
• Previous experience supervising a technical team or workshop environment is desirable.
• Strong problem‑solving, communication, and decision‑making skills.
• Ability to work collaboratively with overseas HQ and local teams.
• Organised, proactive, and committed to high‑quality repair standards.
• Mandarin Chinese language skills are an advantage.

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